How long does it take for a cheque to clear? To get started click on the blue tab on the right hand side of this page. You will find the form and more information about the complaints process here. Find out more about early repayment charges, 0345 835 3380(UK)
Don’t post any personal data. 03459 758 758 (UK)
TSB aims to help with any queries from customers or non-customers. +44 (0) 203 284 1577 (abroad)
Telephone number of TSB Bank Report a lost or stolen card Customer Services free contact, call for free and from abroad 09042890159 Calls cost 2,50p per minute plus your phone company’s Access Charge How do I reset my user ID, password and memorable information? When you’ve lost someone close to you, sorting out the finances will be the last thing on your mind. Order cards, PINs, cheque books and more
Where is my nearest branch? Treat others as you would like to be treated. Business customers - see our Business Banking contact details here.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. If you've changed your address within the last three months you'll need to order your new cheque or paying-in book either in branch or by calling us on: Please note that items cannot be sent to addresses outside of the UK. Call Connection Service For TSB Lost or Stolen Cards. If you need help with something specific, let us know what it relates to or search a topic. Our opening hours are 8am to 8pm. +44 (0) 1452 890 225 (abroad)
Distressing content is also discouraged. Call us - Call us free on 0800 015 0030 (UK) or … +44 (0) 203 284 1575 (abroad)
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. See all your TSB accounts in one place, check your balances and pay bills quickly and easily. If your card is lost or stolen within New Zealand, please let us know straight away by calling 0800 872 226. Comments subject to legal issues (slander, defamation, contempt of court etc) or publicising, encouraging or endorsing illegal activity will not be responded to. We will cancel your old card and deliver a new one to you which will usually arrive within 3-5 days. TSB aims to help with any queries from customers or non-customers. Overseas? Ask us. 03459 758 758(UK)
0345 835 3844 (UK)
How do I report my card lost or stolen? With just a few taps. Help with logging in
Bank online 24/7 using our Internet Banking website or our mobile app. Content that is overtly religious or politically bias that is intended to incite others will be removed. SC95237. Going paperless, Lost and stolen cards
Our automated service is available 24/7 with Partners 9am- 4.30pm Monday to Friday (excluding bank holidays). Our lost and stolen card and fraud reporting lines are open 24/7. Follow our step-by-step tutorial to get back online from the safety of your home. Off-topic comments may be removed so that we can keep discussions focused for all of our users. Lost or stolen cards. To ensure the privacy of individuals, personal data will be removed. How do I reset my user ID, password and memorable information? Follow our step-by-step tutorial to get back online from the safety of your home.
Open 8am to 8pm. How do I order a replacement debit/credit card and PIN at the same time? For more information regarding a lost/stolen card, and for general Card Services, you can contact our Card Services (24 hours) on the following numbers: 1800 687 687 or +353 1 212 4290 (Free phone 24 hour line within Ireland) +353 1 212 4290 (Free phone 24 hour line for rest of the EU) +353 1 212 4290 (Rest of the world 24 hour line. Any abusive, aggressive or bullying language aimed at users, individuals or TSB employees will not be allowed. View our guides on how to set up mobile banking and Internet Banking.
Not all telephone banking services are available 24/7. To respect the privacy of individuals, we will not ask for any personal contact details to be posted. Any repeated sentiment or duplicated posting (spam) by the same user or group will be removed. Find out what to do on our dedicated page if you don't recognise a transaction, or you haven't received the goods or services you've paid for. Log into Internet Banking. Fraud Prevention Centre, ISAs
To report a lost or stolen card outside of these hours, please call us on 0800 015 0030. Don’t have the TSB Mobile Banking app? Some customers have made us aware they're receiving emails, phone calls, texts and tweets claiming to be from TSB.
To view our security tips and Online Banking guarantee, please visit our
+44 (0) 1452 890 225 (abroad)
Not all telephone banking services are available 24/7. Treat others how you would like to be treated. We’re open anytime and anywhere. Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
Open 8am to 8pm. Simply log on and fill in our short form. To safeguard the privacy of individuals please do not send any tweets including information that may identify individuals. (Lines are open between 8am - 9pm Monday to Sunday), For disputed transactions, please call 0345 835 7926. +44 (0) 2032 841 580(abroad). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.
AppStore is a trademark of Apple Inc. registered in the US and other countries. +44 (0) 203 284 1 575 (abroad)
hearing supportpage. And remember to send us any supporting documents required as these will help us with your dispute quickly. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. We’re open anytime and anywhere.
If you need to get in touch, visit our contact us page to chat to us. Forward it to [email protected]
and let us take it from there. Monday to Friday 8.30am-7pm, 0800 056 1088(UK)
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. Impersonating brands or other users or featuring licensed or copyright material is not allowed. We are here to help make this as simple and straightforward as possible for you. Saving guide, Home insurance
0345 835 3843(UK)
We actively encourage comments from our customers and non-customers on TSB related subjects, products and services to be posted in a constructive manner. Facebook's terms and conditions. Choose the topic or product you have a query about and we’ll point you to useful information and ways to get in touch with us. Open banking, Reporting fraud
Monday to Friday 8am to 6pm. Our only response to such tweets will be to ask you to delete them and contact us privately by Direct Message. To find out how to contact us via SignVideo, please visit our
Why is my overdraft displayed differently. In the app - Select ‘Manage cards and PINs’ in the main menu, then choose the card you want to report lost or stolen and follow the instructions.
hearing support page. Please respect all of
Any comments considered abusive will be removed and if users continue to post abusive, aggressive or bullying behaviour they will be banned from TSB Facebook page. The fastest way to report a card lost or stolen and get a replacement is via the mobile app. If you need help with something specific, please tell us what it relates to by typing it into the box below, or scroll down for help on other topics, including complaints: Ask us a question (opens in a new layer)
Take care of your day-to-day banking when you need to. It may be necessary to message TSB privately through the private message function. Life insurance
If you have not received it, either: Log in to Internet Banking and in the 'Your account tools' section select 'Replacement cards and PINs'. In the app, just select ‘Manage cards and PINs’ then follow the easy steps. Your call provider may charge you for this call. Instant access
For media related queries, contact us on our
Living with illness, More help
Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.
To order a certificate of interest, please call us on: The quickest and easiest way to make a complaint is to use our online form.
+44 (0) 1733 286 351 (abroad), Report a suspicious email or telephone call. Security Centre. Bereavement
Lost or stolen cards If your debit or credit card is lost or stolen, you can now report this and request a replacement through Internet Banking, or on the move using your Lloyds Bank Mobile Banking app. Increase, decrease or cancel an overdraft. Registered in Scotland, no.
Open 8am to 8pm.
Call us - Call us free on 0800 015 0030 (UK) or if it’s easier, the text phone number is 0800 161 5176. Your call provider may charge you for this call. How do I reset my user ID, password and memorable information? Log into Internet Banking. In the app - Select ‘Manage cards and PINs’ in the main menu, then choose the card you want to report lost or stolen and follow the instructions. Phone +64 06 968 3700 or visit Visa Global Customer Assistance.
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